Privacy Policy
1. Information We Collect
We may collect information you provide when requesting renovation services, including your name, email address, phone number, property details, project requirements, and other information needed to understand your needs and prepare suitable estimates or service recommendations.
2. How We Use Your Information
We use collected information to respond to inquiries, discuss renovation requirements, prepare estimates, schedule consultations, provide project updates, coordinate services, and maintain communication throughout the renovation process. Information may also help us improve our website and customer experience.
3. Project and Property Details
Information about your property or renovation project may be collected to help us understand the scope of work. This may include room details, measurements, photographs, design preferences, materials, budgets, timelines, and other information you voluntarily choose to provide.
4. Website and Technical Information
When you visit our website, certain technical information may be collected automatically, such as browser type, device information, general location, pages visited, and website usage patterns. This information helps us maintain website functionality, security, performance, and overall usability.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and provide a more convenient browsing experience. You may be able to manage or disable cookies through your browser settings, depending on your device.
6. How We Protect Information
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure. While we take appropriate precautions, no online system or electronic transmission can be guaranteed completely secure.
7. Sharing Your Information
We do not sell or rent your personal information. Information may be shared with trusted contractors, suppliers, consultants, or service providers when reasonably necessary to discuss, plan, manage, or complete your renovation project or provide requested services.
8. Communication and Updates
We may use your contact information to communicate about inquiries, estimates, appointments, project schedules, invoices, service updates, or other matters related to your renovation project. Where applicable, you may request to stop receiving non-essential communications from us.
9. Your Privacy Choices
You may contact us to ask about the personal information we hold about you and, where applicable, request corrections, updates, or deletion. We may need to verify your identity before processing certain requests to help protect your information.
10. Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our services, website practices, technology, or applicable requirements. Any revised policy will be posted on this page with an updated date, and continued use of the website may be subject to those changes.